Solved: Can not view my bill

Anonymous · ‎11-04-2017

I am unable to log in to view my bill, it comes up as account disconnected, I recently upgraded my phone and changed my address

MI5 · ‎11-04-2017

You are logging in to your old account. You need the new login details from the emails relating to the new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎11-04-2017

Why is no one answering my query

Anonymous · ‎11-04-2017

@Anonymous You may need to contact customer service. The system usually updates within 24 hours. Did you have a new log in when you upgraded

http://www.o2.co.uk/contactus

MI5 · ‎11-04-2017

You are logging in to your old account. You need the new login details from the emails relating to the new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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