Solved: Can i still upgrade my tariff?

Anonymous · ‎21-11-2012

I have been topping up since August 2011 each month (300 texts one) and in september 2012 i decided to try giffgaff but after a month i found out how bad it was..... so I put my 02 sim card back in and been topping it up since, however my numbers stayed from when I changed to giffgaff and says I've only topped up twice. Can i still up upgrade my tariff? (iPhone 4)

MI5 · ‎21-11-2012

You would have needed different settings in the phone for imessenger, I guess. You can upgrade, but any deductions from the rewards points won't be available, unless customer services can somehow reclaim them for you....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎21-11-2012

Any "points" you had would have gone when you ported out to GG (I think that's what you mean?). Why was GG so bad? It runs on the O2 network so signal should have been identical....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-11-2012

iMessenger never worked on 3G for me and texts came late etc, So I can't upgrade my tariff?

MI5 · ‎21-11-2012

You would have needed different settings in the phone for imessenger, I guess. You can upgrade, but any deductions from the rewards points won't be available, unless customer services can somehow reclaim them for you....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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