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Can Someone Help ? :P

Anonymous
Not applicable

Hi Guys, I recently reset my Nokia Lumia 520 to change the main email adress so that i could sort out My Family settings ( Pointless Feature ) So that i could Download apps. After reseting my phone my internet will not work i have 1GB a month on contract but the internet will not at all work i was just wondering if anyone knows how to fix this.

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jonsie
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Anonymous
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Hi.

Is the 3G icon present in the phones status bar ?

Switch to 2g to see if this improves the service at all.

You could check your service status just to make sure your masts are working ok.

http://status.o2.co.uk

Clean the sim and check your settings to ensure mobile data and 3G is turned on.

Also check your Apn settings.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network
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jonsie
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Text ACTIVE to 2020 and save the settings sent to you. Reboot your phone.

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