Can I upgrade my current 4G tariff to 5G?

Oxygen87 · ‎24-02-2020

I'm locked in a contract but I am going to be using a new phone.

Will O2 let me upgrade my tariff so that my SIM will be 5G enabled to work in my new 5G device?

TIA

Current devices: Apple iPhone 16 Plus, Apple iPad Pro 13” and Apple Watch Ultra 2 (all with O2)

Oxygen87 · ‎27-02-2020

Thanks @MI5 @jonsie @Cleoriff sorry but I've not been getting emails to tell me I've had a reply so I'm missing all the comments.

I finally spoke with O2 and they've sorted it for me, they've posted me my new SIM. I'm paying an extra £7 a month for 5G but I now have unlimited data as well as unlimited calls and unlimited texts so I was happy with that! My new tariff starts on my next bill date. Happy days!

Current devices: Apple iPhone 16 Plus, Apple iPad Pro 13” and Apple Watch Ultra 2 (all with O2)

MI5 · ‎27-02-2020

BTW, no one is getting notifications at the moment unless they are from admin.

Something is broken on the forum and as usual, it seems impossible to rectify.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.