Can I transfer credit from one phone to another?

[Anonymous]

I dropped my old phone into water and cannot use it, is it possible to transfer the credit that was on it to my new phone?

[Bambino · Accepted solution]

Your credit isn't on your phone. It's on your account. When you get a new sim with your number on that sim your credit will be there.

[Anonymous]

The sim has been corrupted too, I have tried a sim reader and it cannot be read.

[Bambino]

Call Customer Service. They will send you a new sim. Or if you have an O2 store nearby you can go in and they will do it all for you there. Be sure to bring identification.

[MI5]

You need to ask O2 cs for a replacement SIM card.
It's free and will have your old number and credit transferred to it.