on 25-06-2022 15:14
Am I able to pay my contract off early for the remaining months? And how do I find out the cost of this. I am only showed an upgrade price but I just want to cancel it.
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on 25-06-2022 15:22
@loopy_levi Yes you can. See this guide: How does O2 Refresh work?
If you're on a standard contract you'll need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 902 0217 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 25-06-2022 15:22
@loopy_levi Yes you can. See this guide: How does O2 Refresh work?
If you're on a standard contract you'll need to speak to customer service.
Call 202 from your mobile or 0344 809 0202 or 0800 902 0217 from any phone or numbers here: Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
on 25-06-2022 20:43
Text INFO to 85075 to get details on any early termination fees that may be payable.