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Can I keep my old tariff when swapping to a new SIM?

Anonymous
Not applicable

Hi everyone,

 

I'm currently on the old PAYG  "Text and Call" tariff. But I've got a new phone and have ordered a new "Big Bundles" micro sim card for it as my old sim card won't fit. When I do a sim swap, do I keep my old tariff, or will I be automatically switched to this "Big Bundles" tariff?

 

Many thanks slight_smile

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MI5
Level 94: Supreme
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Registered:
No, a sim swap will transfer tariff, credit and phone number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:
No, a sim swap will transfer tariff, credit and phone number.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable

slight_smile Aww, that's a shame, I really like my old tariff. Thanks anyway!

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MI5
Level 94: Supreme
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Registered:
No mate, tariff, credit and phone number will transfer.
You will be exactly as you are now but with a smaller sim card slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Anonymous
Not applicable

Sorry, my fault - didn't read your original post properly. That's good news, thanks again!

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MI5
Level 94: Supreme
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Registered:
No worries mate. Good luck with your new phone slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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