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Anonymous
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Can I insist on a paper bill?

I don't have a functioning printer and I do need to keep paper records for tax purposes. Can I insist on a paper bill? I get so frustrated with the 'but it saves paper' argument when it plainly is all about O2's costs and profits!
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Anonymous
Posts: 0

Can I insist on a paper bill?

Lower costs = more competitive phone packages. Just a thought.

If you are keeping them for tax purposes, is it because you are running yourself as a sole trader / limited company / etc? If so, you may be better on a business account, they may be better placed to support you in this.
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Anonymous
Posts: 0

Can I insist on a paper bill?

@marckle

I guess that's what they will say, but I'll believe it when my bill goes down! Smiley Wink

I did have a think about getting a phone for business only, but I can't justify two phones. Currently I tot up the calls and charge back a percentage.

Thanks for replying, tho!
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Anonymous
Posts: 0

Can I insist on a paper bill?

[ Edited ]
If it's any help, if you're on a consumer account, you can ask for them to provide you with a VAT invoice online. This includes all the information that you need for an HMRC-compliant invoice.

I'm *not* a tax specialist, but it may be that printing this off is acceptable, just from reading the guidance below. Certainly that's what I do when claiming expenses from my employer, and never had any complaints so far.

http://customs.hmrc.gov.uk/channelsPort ... t#P45_2635
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Posts: 27,019
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Registered: ‎29-07-2008

Can I insist on a paper bill?

From the home page click Support, then Pay Monthly help, then Paper-free billing, it's all there.

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