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Can I insist on a paper bill?

Anonymous
Not applicable
I don't have a functioning printer and I do need to keep paper records for tax purposes. Can I insist on a paper bill? I get so frustrated with the 'but it saves paper' argument when it plainly is all about O2's costs and profits!
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Anonymous
Not applicable
Lower costs = more competitive phone packages. Just a thought.

If you are keeping them for tax purposes, is it because you are running yourself as a sole trader / limited company / etc? If so, you may be better on a business account, they may be better placed to support you in this.
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Anonymous
Not applicable
@marckle

I guess that's what they will say, but I'll believe it when my bill goes down! wink

I did have a think about getting a phone for business only, but I can't justify two phones. Currently I tot up the calls and charge back a percentage.

Thanks for replying, tho!
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Anonymous
Not applicable
If it's any help, if you're on a consumer account, you can ask for them to provide you with a VAT invoice online. This includes all the information that you need for an HMRC-compliant invoice.

I'm *not* a tax specialist, but it may be that printing this off is acceptable, just from reading the guidance below. Certainly that's what I do when claiming expenses from my employer, and never had any complaints so far.

http://customs.hmrc.gov.uk/channelsPort ... t#P45_2635
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perksie
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From the home page click Support, then Pay Monthly help, then Paper-free billing, it's all there.

£0.99 a month.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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