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Can I get my screen repaired during coronavirus and if so how?

Anna3
Level 1: Joiner
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With everything going on at the moment, I didn’t want to ring and disturb 02. My phone screen has smashed and I need my phone for work purposes. Does anyone know if I am able to get it repaired, I pay for 02 insurance.
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Anna3
Level 1: Joiner
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Any help will be much appreciated
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O2Stacey
O2 Support
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Hi @Anna3 

Please follow the link to the O2 help and support page for O2 insure. You can either call customer services to make a claim or fill out a claim form. You'll find the claim form on the link posted below. 

https://www.o2.co.uk/help/digital-services/o2-insurance

Hope this helps

Stacey slight_smile 

 

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gmarkj
Level 66: Unequalled
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You need to speak to o2 customer services then as they arrange everything.
Sorry!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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