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Can I get my phone unlocked to use on another network?

Anonymous
Not applicable

Hi,

Does anyone know if it is possible to get my O2 HTC Sensation unlocked
so that I can use it on another network?

If so can soemone tell me how I go about getting it unlocked?

Thanks in advance

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MI5
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You will be emailed a code. You should put a non O2 SIM in the phone and start the phone. A box will pop up asking for a code which you should enter the one that O2 emailed to you. "Other" is ok as HTC does not appear on the list for some reason ??
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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Registered:
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 12
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Anonymous
Not applicable

Yes you can unlock your HTC Phone by filling in the unlock request 02 online form.

 

Free to pay Monthly Customers and £15 for PAYG.

 

 

Link :  https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

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Anonymous
Not applicable

Thanks for your answers.


Once I have filled out the form to requested my phone to be unlocked,

will O2 give me a code to enter into the phone to unlock it or do they do

something remotely?

 

Also, I guess that I just select "Other" in the "What type of phone do you have?" field.

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MI5
Level 94: Supreme
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Registered:
You will be emailed a code. You should put a non O2 SIM in the phone and start the phone. A box will pop up asking for a code which you should enter the one that O2 emailed to you. "Other" is ok as HTC does not appear on the list for some reason ??
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 12
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Anonymous
Not applicable

Thanks for the confirmation.

Cheers

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MI5
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Anytime wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 12
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Anonymous
Not applicable

One last quick question.

When I get the lock code, does the code expire after a certain amount of

time. ? i.e. 30 days?

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jonsie
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Anonymous
Not applicable

Just another quick question. My phone that I had when I took out my original contract was an HTC Desire S, which kept dropping signal, so after speaking with O2 they swapped my phone for a HTC Sensation about a year ago.


So my question is would the unlock code they give me be for the HTC Desire S
(as currently O2's system still thinks I have the Desire S as my details were never updaded), and if so would it work on the HTC Sensation, or would I have to tell them that the phone was swapped so that the Code is specific for the HTC Sensation?

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