@herdy46
From what?? Pay As you Go, Refresh??
You can move to sim only on Refresh if you are out of the minimum term, and your device is paid off.
PAYG you need to pass all Credit and Affordability checks and then yes, and then you need to migrate your number Guide: Migration & porting into O2
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
