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Can I change my direct debit details online

Anonymous
Not applicable
Hi does anyone know if you can change your direct debit details on line and can you choose a direct debit date?
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Anonymous
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Because it is a bit hiden.. This is the path to get the DD details changed slight_smile

 

Bills >View bills > manage your payment details

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Anonymous
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hI @Anonymous 

 

Yes you can change your DD details online, on my O2, but not the DD date.For that you need to call customer services .:) Hope this helps

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jonsie
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You need to make changes when there's at least 6 working days before the direct debit is due to take or after its been taken.

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Anonymous
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Because it is a bit hiden.. This is the path to get the DD details changed slight_smile

 

Bills >View bills > manage your payment details

Message 4 of 6
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Anonymous
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I requested the Direct Debit date be chaanged to the 16th of the month last month but this has not happened

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jonsie
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It depends how close to the original date you change.  Yanked at least 6 workig days. Maybe better to call 202

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