Can I change my direct debit details online

[Anonymous]

Hi does anyone know if you can change your direct debit details on line and can you choose a direct debit date?

[Anonymous]

hI @Anonymous 

Yes you can change your DD details online, on my O2, but not the DD date.For that you need to call customer services .:) Hope this helps

[jonsie]

You need to make changes when there's at least 6 working days before the direct debit is due to take or after its been taken.

[Anonymous · Accepted solution]

Because it is a bit hiden.. This is the path to get the DD details changed

Bills >View bills > manage your payment details

[Anonymous]

I requested the Direct Debit date be chaanged to the 16th of the month last month but this has not happened

[jonsie]

It depends how close to the original date you change.  Yanked at least 6 workig days. Maybe better to call 202