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Can I cancell my Pay monthly sim.

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cheesecake
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on ‎05-03-2024 17:49

on ‎05-03-2024 17:49

Hi Everyone.

 

I have a pay monthly sim, I also have a device plan that I'm paying for.

 

Question.

Can I cancel my 02 sim before I've finished off paying for my device?

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MI5
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on ‎05-03-2024 17:58

on ‎05-03-2024 17:58

@cheesecake 

Only by paying off the device plan.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎05-03-2024 17:58

on ‎05-03-2024 17:58

@cheesecake 

Only by paying off the device plan.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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cheesecake
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on ‎05-03-2024 18:02

on ‎05-03-2024 18:02

What about the price rise, can I get out that way?

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MI5
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on ‎05-03-2024 18:04

on ‎05-03-2024 18:04

Sadly not @cheesecake 

They have that covered in the T&C's 

RPI - 2024 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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on ‎05-03-2024 18:05

on ‎05-03-2024 18:05

@cheesecake 

There is a clause that allows you to cancel the airtime after 2 years if you're on a 3 year plan, but only after the first 24 months.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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cheesecake
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on ‎05-03-2024 18:26

on ‎05-03-2024 18:26

Thanks for your help.

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MI5
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on ‎05-03-2024 18:27

on ‎05-03-2024 18:27

No worries mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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