cancel
Showing results for 
Search instead for 
Did you mean: 

Can I cancel for free?

Jg2626
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi all, have a question regarding my contract I have roughly 6 months left on my contract and I wish too leave O2 however bit unsure if I would have to pay anything. It offers me the option to upgrade for free with O2 refresh but I don’t wish too, when I click on O2 refresh it says -

“£0 left to pay on your existing contract, upgrade to O2 refresh and we’ll pay off the rest of your existing contract for you, otherwise you’ll finish paying it off through your monthly payment on December 15th 2020”

Does that mean I can cancel my contract now and not have too pay a lump sum? Don’t really understand as I’ve never cancelled a contract before.

Thank you in advance really appreciate it
Message 1 of 7
740 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 93217 Posts
  • 609 Topics
  • 6975 Solutions
Registered:
6 REPLIES 6

jonsie
Level 94: Supreme
  • 93217 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 122895 Posts
  • 826 Topics
  • 7468 Solutions
Registered:

If you don't want to take out another contract or upgrade @Jg2626  you would still have to pay off the device plan

Guide: How does O2 Refresh work? 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
727 Views

Jg2626
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
How would I find out how much the device plan is left?
Message 4 of 7
712 Views

jonsie
Level 94: Supreme
  • 93217 Posts
  • 609 Topics
  • 6975 Solutions
Registered:

Jg2626
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Yer just noticed it cheers, just done it
Message 6 of 7
703 Views

jonsie
Level 94: Supreme
  • 93217 Posts
  • 609 Topics
  • 6975 Solutions
Registered: