Can I cancel an internet order?

[Anonymous]

Hello all,

Many apologies if this has been discussed elsewhere but I have had a quick gander and can't find anything.

Anyways, I completed an internet order for a new Pay Monthly phone earlier today and now I don't think it's for me. Can I cancel it without penalty?

Thanks in advance.

Cheers.

[MI5 · Accepted solution]

Yes you have 7 days from receipt of the phone to cancel and return it. If you get hold of CS quick enough you may be able to cancel it from being sent out. 08442 020202

[Anonymous]

You have a 7 day colloing off period anyway. Contact O2 tomorrow and you maybe able to cancel the order before it is sent out. If not cancel your contract and send the phone back when you recieve it.

[Anonymous]

Lovely jubbly, thanks

[Anonymous]

Damn you quick MI5

[jonsie]

---

@Anonymous wrote:
Damn you quick MI5

---

[MI5]

Like a greased weasel

[Anonymous]

---

@MI5 wrote:
Like a greased weasel

---

Your Mrs must be depressed. 

[Anonymous]

It's too late to cancel the order.

The courier should be out early next week (Monday or Tuesday most likely) so just refuse the delivery and it should get sent straight back to O2.

Call them a day or 2 later just to confirm they have receipt of the handset.