cancel
Showing results for 
Search instead for 
Did you mean: 

Calls

Dana
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I can't call or receive calls but I can send and receive texts.
Message 1 of 5
701 Views
4 REPLIES 4

Outage
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Turned of my WiFi on my iPhone and could make a call, what is happening?!!!!
Message 2 of 5
663 Views

jonsie
Level 94: Supreme
  • 92812 Posts
  • 608 Topics
  • 6909 Solutions
Registered:

MI5
Level 94: Supreme
  • 143188 Posts
  • 632 Topics
  • 27460 Solutions
Registered:

@Outage @Dana 

A few reports of this today. 

Seems there is a problem effecting a few customers.

Try removing SIM card and rebooting to see if it helps.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
647 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hi @Dana and @Outage , I hope everything's working ok for you today? slight_smile

 

The issue mentioned above by @MI5 and @jonsie has been fixed for the small proportion of customers who may have been experiencing difficulty when using voice over 4G and voice over wifi service to make an outgoing call yesterday. We apologise for any inconvenience that this might have caused.

Message 5 of 5
463 Views