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MM13
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-07-2020 23:50

on ‎18-07-2020 23:50

It won’t let me ring premium numbers, it cuts me off every time I try
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MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:

on ‎18-07-2020 23:54

on ‎18-07-2020 23:54

@MM13 

You'll need to call O2 to remove or edit your spend cap.

Guide: Spend caps on O2 

Numbers here Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
Former Staff
In response to MI5
  • 8165 Posts
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Registered:

on ‎22-07-2020 10:12

on ‎22-07-2020 10:12

How are you getting on with this @MM13? Did you speak to customer services and were they able to restore your call functionality? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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