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Calls to/from Spanish mobile

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Lissy
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on ‎11-09-2019 20:44

on ‎11-09-2019 20:44

Can anyone help. I have a monthly contract with o2. My Mum has moved to Spain and is getting a Spanish mobile. Will I be charged for making and recieving calls to her new number?
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MI5
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‎11-09-2019 20:48 - edited ‎11-09-2019 20:51

‎11-09-2019 20:48 - edited ‎11-09-2019 20:51

@Lissy 

Yes you will be charged.

An international bolt on will reduce your costs https://www.o2.co.uk/shop/sim-cards/uk-and-international-bundle or use skype, whatsapp etc over wifi.

Costs without a bolt on:

EU destinations,including outermost regions* Pay Monthly 

Calls (per minute)£0.195 
SMS£0.06 
MMS£0.55 
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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‎11-09-2019 20:48 - edited ‎11-09-2019 20:51

‎11-09-2019 20:48 - edited ‎11-09-2019 20:51

@Lissy 

Yes you will be charged.

An international bolt on will reduce your costs https://www.o2.co.uk/shop/sim-cards/uk-and-international-bundle or use skype, whatsapp etc over wifi.

Costs without a bolt on:

EU destinations,including outermost regions* Pay Monthly 

Calls (per minute)£0.195 
SMS£0.06 
MMS£0.55 
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lissy
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on ‎11-09-2019 20:50

on ‎11-09-2019 20:50

@M15 will that include text messages too? My Mum said the sim she's got is a lobster card? I don't know if this makes a difference.
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MI5
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on ‎11-09-2019 20:51

on ‎11-09-2019 20:51

@Lissy 

Yes

I've just added the charges to post above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎12-09-2019 03:55

on ‎12-09-2019 03:55

@Lissy If you want to avoid call and text charges between numbers completely, just download the WhatsApp app on both phones. Calls, texts, and even video calls are free using the app.

I DO NOT WORK FOR O2



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