Calls to Virgin Media phone

[Mike_Dyson]

I have been unable to call my work phone on Virgin Media from my personal phone on O2 as has one of my colleagues on O2.  We get a message saying we can't connect to this Network.  Any idea what is going on?

[pgn]

What happens when you try calling the other way, from work phone to personal phone, @Mike_Dyson?

[MI5]

@Mike_Dyson 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 202 or 0344 809 0202

[Mike_Dyson]

Works fine the other way round.