Solved: Calls to Germany

Twobyfour22 · ‎21-03-2018

Why have I been charged with calls to germany when it shows that these are within the Eurozone covered by my

monthly bundle, or are they ??

MI5 · ‎21-03-2018

You can’t call international from UK from within your allowances.
Explained here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

madasaf1sh · ‎21-03-2018

Calls are only included whilst roaming, not from the uk

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎21-03-2018

You can’t call international from UK from within your allowances.
Explained here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Twobyfour22 · ‎22-03-2018

Many thanks for the reply. Looks like another con from the Phone companies

O2

Calls to Germany

How do I cancel a order

how to speak to someone at o2

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ordered device and no update