Solved: Calls to Germany

Twobyfour22 · ‎21-03-2018

Why have I been charged with calls to germany when it shows that these are within the Eurozone covered by my

monthly bundle, or are they ??

MI5 · ‎21-03-2018

You can’t call international from UK from within your allowances.
Explained here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

madasaf1sh · ‎21-03-2018

Calls are only included whilst roaming, not from the uk

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎21-03-2018

You can’t call international from UK from within your allowances.
Explained here https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Twobyfour22 · ‎22-03-2018

Many thanks for the reply. Looks like another con from the Phone companies

O2

Calls to Germany

My latest bill

Change payment date

Sim swap

Changing Payment Date

Transfer account