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Calls still blocked after 36 hours?

Anonymous
Not applicable

my calls are still blocked after more than 36 hours even though my full bill was paid on thursday, tried to contact O2 all day today but no luck.

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MI5
Level 94: Supreme
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Only CS can fix it for you i'm afraid http://www.o2.co.uk/contactus
Have you rebooted the phone since?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
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Registered:
Only CS can fix it for you i'm afraid http://www.o2.co.uk/contactus
Have you rebooted the phone since?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Wa10
Level 19: Quirky
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Registered:

Give Payment Management a call directly @Anonymous - use 202 from your mobile and select the relevant option (if you can make calls to O2, which depends on the level of restriction).

 

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
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