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Calls not working

Mgreg
Level 1: Joiner
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It's not letting me call out, just beeping and coming off, can't talk to o2 cus can't make a call and they've had noone available on live chat all day! Can someone help? Any advice
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MI5
Level 94: Supreme
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Registered:

@Mgreg your local O2 store can help.

Check in your MyO2 that your bills are paid and also check here for network issues 

https://status.o2.co.uk/ more help here too 

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Mgreg your local O2 store can help.

Check in your MyO2 that your bills are paid and also check here for network issues 

https://status.o2.co.uk/ more help here too 

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Hi @Mgreg, I was wondering if you got a chance to look through the advice above since yesterday; any progress with your calls?

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