on 24-01-2013 11:13
on 24-01-2013 11:13
Hi, I'm new to the community and have recently moved to the UAE. I have ordered a local contract phone which will give me an internationall calls bundle but in the interim my O2 international call charges are painful to see. I have checked whether there is a bolt on for international calls for the UAE with O2 but for some inexplicable reason this country is not listed in either of the bundle packages. Is there a solution, or is it grin and bear it time until the new phone contract comes through? Another problem I've encountered is that I cannot see a breakdown if the international call charges on 'My O2' just the total cost - which is about as much use as a chocolate rocking horse!
Solved! Go to Solution.
24-01-2013 11:18 - edited 24-01-2013 11:19
24-01-2013 11:18 - edited 24-01-2013 11:19
o2 do not offer any reduction of roaming call charges in that zone only discounts on calling from uk to abroad.
All call charges can be found here http://international.o2.co.uk/internationaltariffs/travelling_abroad and select the country you are in and where you are calling
(asked mods to move to correct section)
24-01-2013 11:18 - edited 24-01-2013 11:19
24-01-2013 11:18 - edited 24-01-2013 11:19
o2 do not offer any reduction of roaming call charges in that zone only discounts on calling from uk to abroad.
All call charges can be found here http://international.o2.co.uk/internationaltariffs/travelling_abroad and select the country you are in and where you are calling
(asked mods to move to correct section)
on 24-01-2013 12:33
on 24-01-2013 12:33
on 24-01-2013 12:37
@Anonymous wrote:Another problem I've encountered is that I cannot see a breakdown if the international call charges on 'My O2' just the total cost - which is about as much use as a chocolate rocking horse!
You can get a complete breakdown of international and other charges by downloading your bill as a pdf. There is a link on the bill page.