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on 19-04-2024 21:12
Hi upgraded 7 weeks ago have not received bill as yet which is set as a direct debit when I try and make a call out, call is dropped straight away, all other services are working, could it be O2 have blocked my account?
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on 19-04-2024 21:22
If there is an unpaid bill, it's very likely.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to Pay Your Bill (Airtime & Device Plans)
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on 19-04-2024 21:22
If there is an unpaid bill, it's very likely.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to Pay Your Bill (Airtime & Device Plans)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 19-04-2024 21:32
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on 19-04-2024 21:32
Thank you MI5
I guess this was the case even though set up as a direct debit, I have not had any notifications from O2 will call tomorrow with number provided.
Thanks
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on 19-04-2024 21:38
Hope you get it resolved.
There have been issues with DD's just lately.
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