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Level 1: Joiner
Posts: 1
Registered: ‎15-06-2018
Accepted Solution

Calls do not divert to voicemail

[ Edited ]

How do i set call to go to voicemail if i dont answer

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Posts: 106,028
Topics: 554
Solutions: 13,952
Registered: ‎04-04-2012

Re: Calls do not divert to voicemail


@NigelT wrote:

@MI5 wrote:

Yes, 901 as in the example.

To activate ** 67 * 901 # SEND


How do i set call to go to voicemail if i dont answer


About Call Diverts
With call diverts you can divert incoming calls to any UK fixed phone or mobile. There are four call diversion options available which you can set up from your mobile: 
Not Reachable Divert
To activate ** 62 * phone number # SEND
To cancel ## 62 # SEND
To check status * # 62 # SEND
Divert calls when busy
To activate ** 67 * 901 # SEND
To cancel ## 67 # SEND
To check status * # 67 # SEND
Divert calls when there is no reply
To activate ** 61 * phone number * 11 * no seconds# SEND
To cancel ## 61 # SEND
To check status * # 61 # SEND
Divert all calls
To activate ** 21 * phone number # SEND
To cancel ## 21 # SEND
To check status * # 21 # SEND
To cancel all call diverts
To cancel ## 002 # SEND

 

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Calls do not divert to voicemail

Welcome to the forum, @NigelT! Let us know if the info from @MI5 above helps you sort this out or if you need further help slight smile

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