Calling up O2 customer services and they are asking for an account password

[Anonymous]

I presumed my account password would be the one to my O2 but apparantly it is one I set up before, I was wondering how I could find it out so they can authorize who I am and find out why I have been charged extra for something,

Thanks

[Anonymous · Accepted solution]

Other companies tend to call it a security question, I have no idea why they call it a password at O2 as it can be a tad confusing. For example "What is your mothers maiden name?". you should be able to ask them to ask you the question as a reminder for what it is.

[MI5]

If you look in "My O2", goto your account, click on "My Details" scroll down you will see "View My Security Details", your password will be in there.