cancel
Showing results for 
Search instead for 
Did you mean: 

Calling the Tariff & Bolt on line (2425) from abroad

Anonymous
Not applicable
hello, is it free to call 2425 from abroad please? I just want to check before i go on holiday to an EU country. I'm on PAYG.
Message 1 of 7
4,324 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 154704 Posts
  • 658 Topics
  • 29443 Solutions
Registered:

@Anonymous wrote:
hello, is it free to call 2425 from abroad please?

Yes, all the same (free) shortcodes used in the UK will work from abroad providing you are using an o2 sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 3 of 7
4,270 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 134326 Posts
  • 845 Topics
  • 7624 Solutions
Registered:

Hi @Anonymous

Have you seen this help link? There are various ways advised via text or website You would be better to get this sorted before you travel I think?

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mobile%29,CASE=7366

Also FAQ's here

https://www.o2-yournumbers.co.uk/060

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
4,288 Views

MI5
Level 94: Supreme
  • 154704 Posts
  • 658 Topics
  • 29443 Solutions
Registered:

@Anonymous wrote:
hello, is it free to call 2425 from abroad please?

Yes, all the same (free) shortcodes used in the UK will work from abroad providing you are using an o2 sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
4,271 Views

Anonymous
Not applicable
Thank you Cleoriff. I will have a look at the links.
Message 4 of 7
4,264 Views

jonsie
Level 94: Supreme
  • 98591 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

Are you aware that you can only use O2 Numbers from the UK?

Any calls made overseas are subject to roaming or O2 Travel rates.

Message 5 of 7
4,263 Views

Anonymous
Not applicable
Thanks MI5, that's very helpful.
Message 6 of 7
4,262 Views

MI5
Level 94: Supreme
  • 154704 Posts
  • 658 Topics
  • 29443 Solutions
Registered:
Just to repeat and reinforce jonsie's post though...
Your family numbers, if dialed from abroad, will be charged at the relevant countries roaming rates.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
4,231 Views