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Calling Customer Services re: Volt Benefits

Trebor_Snikwad
Level 1: Joiner
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Does anyone know why my o2 account and Virgin Media account are not automatically linking.  I have been with o2 for about 3 weeks now.  I would like to benefit from the double data on o2 and double speed on Virgin Broadband as that is one of the main reasons I signed up for o2.

 

I have asked in store and they ask me to call 202.  When I do that, the damn "££$% system does not let me speak to anyone and says goodbye and just hangs up on me.

 

Is there anyone around that can help??

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MI5
Level 94: Supreme
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@Trebor_Snikwad 

Have a read of the main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Trebor_Snikwad 

Have a read of the main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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