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Called an 0845 number.

Tolkienista
Level 2: Apprentice
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Hi guys.....I called an 0845 number doing a favour for a friend. Had no idea it wasn't part of my inclusive 1000 mins. Luckily I was only connected for 3 mins, because the line was constantly busy. However, shocked to see that £1.51 has been added to my next bill. Anything I can do to get this reduced as I had no idea it was chargeable.
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MI5
Level 94: Supreme
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@Tolkienista 

No chance at all I'm afraid.

You dialled the number so you need to pay.

Check thi link for what is and isn't included Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152048 Posts
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Registered:

@Tolkienista 

No chance at all I'm afraid.

You dialled the number so you need to pay.

Check thi link for what is and isn't included Guide: Your Allowances - what is and isn't included 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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@Tolkienista For future reference, should you need to call a number with a similar prefix again, use this site to see if there's an alternative number.

https://www.saynoto0870.com/

 

I DO NOT WORK FOR O2



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Tolkienista
Level 2: Apprentice
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Thanks for your message Bambino, I've used that site before but as I said I was calling the number handed to me by a friend and just didn't think that an 0845 number was so expensive.
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Tolkienista
Level 2: Apprentice
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Thanks MI5. My.mistake, but a genuine mistake and I'll know next time.
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