Call merging

[Slimshaney]

How can someone help activate call merging please on my acount

[pgn]

This needs to be enabled by calling CS on 202, @Slimshaney  Guide link is here:  https://community.o2.co.uk/t5/Apple/Merge-Calls/m-p/1107340#M159359

More contact numbers here:

Guide: Coronavirus Community Help and Support 

[Cleoriff]

Hi @Slimshaney 

Follow the advice here

 Merging calls

1. Place a call.
2. From the in-call menu, tap Add Call. While you dial the second number, the first call will be placed on hold. ...
3. Once you have the other person on the line, tap Merge Calls to connect everyone.
4. Repeat steps two and three to add other people to the conference.

You can have up to 3 people on a normal consumer account, for example , you merges 2 friends on the same call. This will come out of you inclusive allowance and If all 3 are on unlimited minutes then they won’t be charged.

If you want more than 3 people in the call see below: (this needs to be requested and added to the your account by customer services.)

https://community.o2.co.uk/t5/Apple/Merge-Calls/m-p/1107340#M159359