Solved: Call Forwarding

Madeline1 · ‎17-12-2017

I have two o2 numbers. One is contract and one is Pay as you go. Most of my customers have the Pay & Go number. When they ring the Pay & Go number I want to pick it up on my contract phone. Can this be done.

MI5 · ‎17-12-2017

No sorry, it's not possible to call forward from a PAYG number.

Why not migrate the PAYG number to the contract phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎17-12-2017

No sorry, it's not possible to call forward from a PAYG number.

Why not migrate the PAYG number to the contract phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-12-2017

I'm not sure if any of the apps on here can help you as I've never had need to try

https://www.techjunkie.com/best-call-forwarding-apps-android/

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MI5 · ‎17-12-2017

I struggle to understand the need for an app which only really replicates what any phone will do with a contract sim in it.
I also doubt any app will circumvent the network restriction imposed on PAYG sims.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-12-2017

Yes I agree but as this is a PAYG question I just wondered if it would be of any help.

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MI5 · ‎17-12-2017

Like I said, any app would have to circumvent the network restriction first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎17-12-2017

So of no use then. Ah well the OP will need to go pay monthly then or carry on using two phones. Maybe a dual sim phone as I'm using would be the best option of all.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-12-2017

Yes, it would save carrying 2 phones around if that is the issue they are trying to overcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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