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CREDIT CARD FOR TOP UP INVALID

Anonymous
Not applicable

Trying to register my credit card for auto top ups but because it expires in less than a month O2 has rejected it.  Yet when I do as O2 says and register the new card details, the bank rejects it because it isn't valid yet.

 

Catch-22 - I guess O2 doesn't want me................................

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Cleoriff
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Hi @Anonymous A bit annoying to say the least. However to fill in the month there are loads of ways you can to up in the guide. Scroll down to PAYG https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Anonymous A bit annoying to say the least. However to fill in the month there are loads of ways you can to up in the guide. Scroll down to PAYG https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill/ba-p/1014090

Veritas Numquam Perit

Girl in a jacket
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MI5
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Call customer service on 4445 and they can override the system.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
Call customer service on 4445 and they can override the system.

With a lot of luck and someone who may try hard....

Veritas Numquam Perit

Girl in a jacket
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Marjo
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Hey @Anonymous any luck with registering your card in the end? slight_smile

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