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CPI+ bill changes and contract cancellation

Anon25
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I'm sure I'm not alone in being devastated by the above inflation increases that O2 shareholders will be benefiting from with the highly profitable CPI+ increase communicated today, whilst we are in the midst of a cost of living crisis and substantially below inflation pay "awards". Is there a mechanism for cancelling the airtime plan if the device is paid off?

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gmarkj
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Once the device is paid off then yes you can cancel the airtime part @Anon25 

Either get a PAC if you want to keep the number and move to another network, or a STAC if you just want to cancel.

Guide: Cancelling Your Contract 

Be aware though that o2 are not the only network that is increasing prices - see similar post and reply in the link below:

https://community.o2.co.uk/t5/Discussions-Feedback/Tariff-increase/m-p/1604063#M124525 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12630 Posts
  • 95 Topics
  • 1155 Solutions
Registered:

Once the device is paid off then yes you can cancel the airtime part @Anon25 

Either get a PAC if you want to keep the number and move to another network, or a STAC if you just want to cancel.

Guide: Cancelling Your Contract 

Be aware though that o2 are not the only network that is increasing prices - see similar post and reply in the link below:

https://community.o2.co.uk/t5/Discussions-Feedback/Tariff-increase/m-p/1604063#M124525 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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