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CAN I KEEP MY NUMBER?

Dionne4
Level 1: Joiner
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Morning,

 

My phone stolen a week ago, i'm currently looking for a new deal and would like to know if i can keep my old number as all my contacts have this even if with a different supplier?

 

Thanks

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Cleoriff
Level 94: Supreme
  • 123408 Posts
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Registered:

@Dionne4 

You need to report it was stolen here Guide: Lost or Stolen O2 Device? - How to Report it 

You will then be issued with a new sim with your old number on.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 123408 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

@Dionne4 

You need to report it was stolen here Guide: Lost or Stolen O2 Device? - How to Report it 

You will then be issued with a new sim with your old number on.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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