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Buying out contract from O2 to change to another on O2

Anonymous
Not applicable

I have a 24 month Samsung Galaxy II Limited contract that ends in Feb. 2014, but want to buy that contract out and upgrade to an iPhone5 unlimited contract. I have contacted O2 by chat and they said go to the shop. I went to the shop and they said phone 202 on the phone and discuss with O2. I phoned 202 and after a 25 minute wait the call was answered and then disconnected. Is it usually this difficult to make a change to contracts? Where do I go from here?

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adamtemp64
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at least calling 202 from your pay monthly is free and bound to be busy toady after the holidays

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
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try 202 again but be aware that it will cost you months left X tariff to buy the contract out

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Thanks for that x

 

Message 3 of 8
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adamtemp64
Level 66: Unequalled
  • 16454 Posts
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Registered:

at least calling 202 from your pay monthly is free and bound to be busy toady after the holidays

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 4 of 8
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adamtemp64
Level 66: Unequalled
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  • 1316 Solutions
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Or look at buying the iphone from apple sim free  and getting your data bolton swapped to an iphone data bolton (same cost) getting a nano sim and swap your number to it letting existing contract run no buy out fee. Sell samsung to help towards the iphone 5 work out which will save you money in the long run.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Excellent, all sorted, thanks so much for your advice.

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Anonymous
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Sorry to be nosey jsugzuk, but what did you not like about the samsung?
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Anonymous
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What did you do in the end?

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