Solved: Buying an O2 payg phone for my GiffGaff SIM

Anonymous · ‎06-02-2016

When you buy an O2 payg phone you have to specify a tariff on top of the "up front cost" . What am I commiting to here?. Will O2 charge me anything above the up front cost? As stated above, I want to use my existing GiffGaff SIM.

Thank you in advance for any clarification you can provide.

Steve

MI5 · ‎06-02-2016

You'll only pay for the first top up.
If you don't want the o2 sim, just don't top it up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-02-2016

You'll only pay for the first top up.
If you don't want the o2 sim, just don't top it up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎06-02-2016

Pay for the first top up, use the allowance and then put your giffgaff sim in the phone.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎06-02-2016

Thank you MI5 and jonsie for your clear replies. I think you knowlege here is the only source on the internet to address this topic.

Steve

MI5 · ‎06-02-2016

Just one thing to check on your account that auto top up ISN'T enabled - it shouldn't be, but just check to be sure.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Curr946 · ‎07-02-2016

Could just sell the sim to get most of the top up value back.

Current Phone: Sony Xperia XZ Premium

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