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Buying a refurbished phone
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on ‎13-04-2011 14:41

Re: Buying a refurbished phone
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on ‎13-04-2011 15:30
Refurbished phones are just like buying a new one, they get tested etc! I have had mine for over 1year and is still working to this day !!

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on ‎13-04-2011 16:44

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on ‎13-04-2011 17:54

Re: Buying a refurbished phone
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on ‎13-04-2011 19:35
All phones are fully tested and checked before being put back on sale.
A refurbished phone should be no more likely to go faulty than a brand new one and is treated just the same by o2 if it was to break.

Re: Buying a refurbished phone
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on
‎14-04-2011
12:51
- last edited on
‎16-06-2012
16:52
by
Admin
A refurbished phone should be no more likely to go faulty than a brand new one and is treated just the same by o2 if it was to break.
That's not quite true - they'll only fix the X10 Refurb for you if it breaks in the first 3 months, as it has a shortened warranty.
I wouldn't worry about getting a refurb phone though, they're just as reliable as a new one. You wont get all the accessories you get with a new one though - just the phone and charger, basically.
Terms and conditions for refurb phones are here:
http://www.o2.co.uk/termsandconditions/ ... singterms#

Re: Buying a refurbished phone
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on
‎14-04-2011
13:42
- last edited on
‎16-06-2012
16:52
by
Admin
A refurbished phone should be no more likely to go faulty than a brand new one and is treated just the same by o2 if it was to break.
That's not quite true - they'll only fix the X10 Refurb for you if it breaks in the first 3 months, as it has a shortened warranty.
I wouldn't worry about getting a refurb phone though, they're just as reliable as a new one. You wont get all the accessories you get with a new one though - just the phone and charger, basically.
Terms and conditions for refurb phones are here:
http://www.o2.co.uk/termsandconditions/ ... singterms#
Actually it is true.
What you're thinking of is if a customer is given a refurbished handset as a replacement. The warranty length is 3 months OR to the end of the original handset's warranty - whichever is greater.
If you choose a refurbished handset as part of your contract then the warranty and support o2 provide is just the same as a new phone.

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on ‎14-04-2011 14:38
"A reconditioned mobile phone is a used phone that has been restored to its original state, so it's as good as new. You will receive a fully functioning handset, battery and a UK mains charger. You'll have everything you need to start using your phone immediately. View our Refurbished phone terms and conditions. Comes with a 3 month warranty"
Not sure if this is a sneaky change that came in with the new tariffs, maybe?

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on ‎14-04-2011 16:11
The only time a refurb phone has a 3 month warranty is if it's been purchased as a sim free phone after a customer's original handset is beyond economical repair i.e. they broke it themselves, don't have insurance and have been offered the opportunity to buy a refurb at a knock down price. Or, if it's been given as a warranty replacement and 3 months is longer than the warranty of the handset it's replacing.

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on ‎14-04-2011 16:16
Or when they seemeed to accidentally give away the iPhone 4 for free on 900 and 1200 minute tariffs for 2 days the other week.
Going back to the topic, V-Dog, I think the general consensus is that it's fine to buy a refurbished phone, the only real difference is you lose the accessories. I certainly wouldn't have any problems buying one.