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Buy a new Phone

Florian
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 Good Afternoon!

 

 I never bought a montly pay phone before, and my current device is dead. I have got a GiffGaff SIM, I would like to keep my number. On Saturday morning I would like to buy a new A5 2017 in Stratford.

 My question is, what documents are necesarry and I need that phone, as soon as possible, can I buy it on that day, keep that type in the store?

 I thank you for your time.I am looking forward to your response.

 Florian

 

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MI5
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Driving license, passport and a utility bill.
If Phone is in stock and you pass credit checks you can walk out with a phone but if buying a payg Phone you just need the money and no ID.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Driving license, passport and a utility bill.
If Phone is in stock and you pass credit checks you can walk out with a phone but if buying a payg Phone you just need the money and no ID.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Florian
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Thank you. I read good reviews about the phone, and 25 Pounds/month is an acceptable price. And my old number? Free of charge? 

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MI5
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Yes completely free to keep your number and they will do it in store for you at the same time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Florian
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Wow, I think I made a good decision. slight_smile GiffGaff is using O2 network, that is why I choosed this service! 

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MI5
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Hope all goes well for you slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Florian
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Hi! I am holding the new phone in my hand. The staff in the store was professional and we done with the process about 10 minutes. I kept my old number, 4G is amazing, the phone is wonderful. I am very satisfied now!

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MI5
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I'm really pleased for you @Florian
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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