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Bundles to pay as you go

micky13
Level 1: Joiner
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I have been given a new phone with O2 but is has a big bundle.  I do not want the big bundle just a phone that is pay as you go only. as I do not need the texts and data etc. How can I down grade please.

 

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Cleoriff
Level 94: Supreme
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Hi @micky13 You need to give CS a call in the morning http://www.o2.co.uk/contactus

Tell them you have the wrong tariff and want the Simply Payg http://www.o2.co.uk/help/pay-and-go/simply-pay-as-you-go

Veritas Numquam Perit

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MI5
Level 94: Supreme
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Call CS and ask to switch to o2 simply pay as you go.
The option to switch is also in your MyO2 so whichever is easier for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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