Solved: Re: Broken phone screen

Shanley · ‎12-06-2019

Hi I have a broken phone screen and was wondering about how I get it fixed, it is insured

MI5 · ‎12-06-2019

@Shanley call customer service on 202 and they will help you claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-06-2019

@Shanley call customer service on 202 and they will help you claim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Foddersin · ‎13-06-2019

If insured with O2 then maybe speak to customer service to make a claim on the insurance.

Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK

MI5 · ‎13-06-2019

Really?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎13-06-2019

Yes, speak to customer service

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-06-2019

Nah, you need to call customer service

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Foddersin · ‎13-06-2019

More information on this can be found here https://www.o2.co.uk/shop/services/mobile-insurance.

Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK

MI5 · ‎13-06-2019

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎13-06-2019

As in your first post...

@MI5 wrote:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎13-06-2019

@jonsie wrote:
As in your first post...
@MI5 wrote:

Blimey...really glad we got there in the end (or the beginning as it happened) It was getting a bit echoey in here

Veritas Numquam Perit

O2

Broken phone screen

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears