Solved: Re: Broken phone long contract no insurance

Hbeef · ‎30-12-2021

Hi

I have 2 years left on my contract and unfortunately no insurance. The screen is broken on my note 10 and it's £200+ to repair. Is there anything O2 can do to help as I'm still paying them a lot of money? All advice welcome.

madasaf1sh · ‎30-12-2021

@Hbeef

If you dont have insurance then nothing o2 can do, you still need to pay for the device.

Speak to the likes of ismash, or look at your Household or Bank insurance (if you have them).

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

madasaf1sh · ‎30-12-2021

@Hbeef

If you dont have insurance then nothing o2 can do, you still need to pay for the device.

Speak to the likes of ismash, or look at your Household or Bank insurance (if you have them).

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

O2

Broken phone long contract no insurance

Billing date

Galaxy buds3 pro for £20 offer

Change in payment details

02 travel

Change direct debit