on 22-02-2018 13:23
Hi I purchased this phone in January on an 18 month contract its said to have gorilla glass so should be very sturdy. I fell over with it in my pocket later on removed it and found lines and spots on the screen display.
Is there anything the guys at 02 can do im pretty sure its not insured but the USP of the phone is its rigidity so on an 18month contract (sold with as minimum) it should survive a fall in the first month.
Please help guys?
on 22-02-2018 13:26
It may well work out being cheaper to get a market stall vendor to do it though, and you can always contact Sony directly.
Basically, do NOT use o2 to repair it.
Google search "in url:community.o2.co.uk Anovo" and read the many tales of woe...
on 22-02-2018 13:41
You'd be lucky to ever get damages caused by falling covered by any phone warranty tbh.
You absolute best course of action is to check if it's insured, either on the contract, or your home insurance.
If not, contact Sony local support on the link provided earlier.