Solved: Re: Bringing old number to 02 not working

Hi82 · ‎01-04-2020

How long would this normally take after filling out the keep my number form please

gmarkj · ‎01-04-2020

In the "good old days" normally 24-48 hours (excluding weekends).
Unfortunately we no longer live in the good old days, so we have no idea...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

gmarkj · ‎01-04-2020

In the "good old days" normally 24-48 hours (excluding weekends).
Unfortunately we no longer live in the good old days, so we have no idea...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Madmax26 · ‎11-04-2020

Did they sort you number out? I've been waiting a week and a half and have tried 3 times with the form.

Miranda · ‎03-05-2020

I can’t even fill in the form. System prompt that my o2 number is incorrect...

gmarkj · ‎04-05-2020

If the form has not worked, or you have been waiting more than a week, I would call customer services @Madmax26 and @Miranda

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Cleoriff · ‎04-05-2020

@As @gmarkj says, call O2.

Veritas Numquam Perit

O2