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Bringing my vodafone number over to my new O2 account

le_chuck
Level 1: Joiner
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I just signed up for a O2 sim only contract, as part of the sign up process i added my PAC code i obtained from vodafone.

 

I've received my O2 sim card now and I think i've activated it, but i dont know what else im suppoed to do to kick of the number swap? it's very unclear, the phone number 202 did not help at all either.

 

Can someone help please?

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MI5
Level 94: Supreme
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@le_chuck 

I'd send in the manual porting request form which is linked to in this guide Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124155 Posts
  • 612 Topics
  • 20231 Solutions
Registered:

@le_chuck 

I'd send in the manual porting request form which is linked to in this guide Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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