Bought tablet on offer but my old tarrif

[Annoyed1234]

Just bought a tablet on offer and it said I would have 500MB and 25 txt on it , which was fine. As soon as I made the order my tarrif on my mobile phone changed and now I'm left with this shocking tarrif on my phone, with zero free minutes, my 25G data being wiped etc. I'm unable to change the tarrif online as it says I can't do it until next month!!! This is unacceptable!

[Cleoriff]

@Annoyed1234 

This is because you UPGRADED instead of taking out a new contract for the tablet. You lost your mobile number to the tablet by upgrading.

You need to call O2 and let them know what's happened.

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