Bought new contract/ phone instead of upgrading

[Mags2]

Hello

I though I was upgrading my phone but turns out I've accidentally bought a new contract and phone. What can I do? Do I cancel my old one and try and transfer my old number over?

please help ....

[jonsie]

Call customer service when you get the new phone and ask them to migrate your number to the new contract @Mags2 

That will end your current contract

Or ask if they can cancel the order

Guide: Coronavirus Community Help and Support 

[MI5]

@Mags2 

Just call customer service to migrate your number when you receive the new phone.