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Both of us have contracts

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wilma-2
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on ‎30-03-2020 09:55

on ‎30-03-2020 09:55

Myself and my husband have both separate pay monthly contracts. Would it make sense to have 1 contract for both of us. And if it is possible which contract do we go for? My contract is now up so I need a new contract. Thanks. Wilma 

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MI5
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on ‎30-03-2020 10:00

on ‎30-03-2020 10:00

@wilma-2 

Just get your husband to take a new contract on his account for you to use.

Both contracts will then be combined to one bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151645 Posts
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Registered:

on ‎30-03-2020 10:00

on ‎30-03-2020 10:00

@wilma-2 

Just get your husband to take a new contract on his account for you to use.

Both contracts will then be combined to one bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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wilma-2
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on ‎30-03-2020 11:54

on ‎30-03-2020 11:54

That looks like the best option. But we need a number to phone and explain. But can't find a number. We want a shared contract if possible. Thanks. 

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MI5
Level 94: Supreme
In response to wilma-2
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on ‎30-03-2020 11:59

on ‎30-03-2020 11:59

@wilma-2 

Customer services are very stretched righ now but contact details here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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