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Level 1: Joiner
Posts: 2
Registered: ‎30-03-2020
Accepted Solution

Both of us have contracts

Myself and my husband have both separate pay monthly contracts. Would it make sense to have 1 contract for both of us. And if it is possible which contract do we go for? My contract is now up so I need a new contract. Thanks. Wilma 

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Posts: 102,181
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: Both of us have contracts

@wilma-2 

Just get your husband to take a new contract on his account for you to use.

Both contracts will then be combined to one bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎30-03-2020

Re: Both of us have contracts

That looks like the best option. But we need a number to phone and explain. But can't find a number. We want a shared contract if possible. Thanks. 

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Posts: 102,181
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: Both of us have contracts

@wilma-2 

Customer services are very stretched righ now but contact details here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)